Unit 2: Mastering Supervisory Skills
Explore the essential skills of decision making, delegation, and performance management
An effective leader knows that leadership is not about one’s title, status, or power. Good leadership is about the responsibility for achieving results through others. Each day, your most valuable assets walk out the door and go home to their other life. Your job is to motivate employees to want to come back each day and continue to make a meaningful contribution to the success of your work group and organization. What steps have you taken recently to make this happen?
• Decision Making: When others look to you for the final say
• Delegation: Assigning the right person to the right job
• Performance Management: Day-to-day practices to enhance performance and eliminate unpleasant surprises
“The style is significantly different than other classes that I’ve had. It seemed to be aimed directly where I’m at today.”
Pierre Aterianus, Controls Engineer, In-Sink-Erator, Racine, WI
The University of Wisconsin–Madison, as a member of the University Continuing Education Association (UCEA), authorizes this course for 2.0 Continuing Education Units (CEUs) or 20 hours.
kwittenwyler@exed.wisc.edu