Project Leadership Communication
Lead and communicate to build effective work relationships
While few project managers have formal authority over their teams, the most successful ones know how to use the power of moral authority, which is gained through relationship building and excellent communication. In this course, you’ll learn about emotional competency and how to improve yours—especially in times of conflict—and about the crucial role communication plays in helping you to be more influential with stakeholders both inside and outside your group. We’ll also discuss key differences between being a leader, manager, coach and facilitator, and when to play each role.
Learn how to:
- Define and optimize your role as a leader, manager, coach and facilitator
- Develop and use moral authority when you don’t have formal authority
- Communicate in an effective, caring and candid manner with project stakeholders
- Increase your emotional competence, especially in difficult conversations
- Work effectively with project sponsors and resource managers
- Facilitate effective project team meetings
- Gain team buy-in and commitment to the project charter
- Coach individuals with unsatisfactory or dysfunctional behavior
- Use three ways to lead and communicate change related to project management
PMBOK™ knowledge areas
- Project integration
- Communications management
- Human resource management
“Highly recommend this class to anyone who has been within 10 feet of a project. The course can help you to be an excellent contributor to your project team.”
Erik D. Larrison, Team Lead, TDS Telecom, Madison, WI
The University of Wisconsin–Madison, as a member of the University Continuing Education Association (UCEA), authorizes this course for 2.2 Continuing Education Units (CEUs) or 22 hours, as well as 22 PDUs.
pfriede@exed.wisc.edu